Hello everyone, Welcome to Gyanitheme's Blog. Are you experiencing problems such as not being able to download or install applications or games from the Google Play Store? Or are you also experiencing problems with the Google Play Store application not being able to open or exiting on its own (crashing)? Or, the application or game that is being downloaded is stuck? Don't worry, in this article, we will discuss it and the author will also show you several ways to fix it.
Device Check
Check Internet Connection
Checking the Internet connection is a basic thing that you need to pay attention to. Make sure you have a strong enough internet connection. If your internet connection is slow, of course it will also have an impact on the Google Play Store application and other applications/games that require an internet connection.
Check Device Storage (Internal)
If the storage on your device is running low, then this is the cause of the problem. Device storage that is running low will be indicated by a notification. Usually this notification will appear if your device storage is less than 1GB.
Check SD Card Storage (External)
Usually, SD Card or external storage can also affect the problem. If you are using external memory, try removing it and reinserting it.
Clearing Application Cache
This method is very useful for resetting application data so that it feels like it was just installed. Follow these steps to clear the Google Play Store application cache:
- Open Settings .
- Select the Applications and Notifications menu , select See all applications .
- Scroll down and select the Google Play Store application .
- Select the Storage menu , then select Clear Cache .
- Next, select Erase Data .
- Open the Google Play Store application again and try downloading the application or game again.
If it still doesn't work, you can do the next method.
Restarting the Device
This is the method most often used by Android users. Follow these steps to restart your device:
- Press the Power button until a Pop -Up appears.
- Select Shutdown or Restart .
Conclusion and Summary
There are several things that can cause you to not be able to download applications from the Google Play Store. Here are some steps you can try:
- Make sure your device is connected to the Internet with a stable connection. Then, try turning off and turning on your Internet connection again.
- Try checking whether the device you are using has enough storage space or not. If not, try deleting some unused files or apps to free up storage space.
- Then, try restarting or turning your device off and on again.
- Try using a different Google account if you are still having problems not being able to download the application.
- If it still doesn't work, try accessing the Google Play Store via the browser on your device. If you can access it and download the application from there, then the problem may occur with the Google Play Store application on your device.
- Try clearing the Google Play Store app Cache and Data. To do this, you can go to Settings > Applications > Google Play Store then select Clear Cache and Clear Data.
- Try deleting the Google account connected to your device, then adding your account again.
- If you are using a rooted device, try deleting applications related to rooting, then try again to download applications from the Google Play Store.
- Try deleting the ".nomedia" file that may be in your download folder. This file may cause problems when downloading applications.
- Try using the System Cleaner app to clean Cache and Junk files that may be causing the problem.
- Make sure that your device has enough battery. If your device battery is too low, you may not be able to download apps.
- Check whether your device meets the minimum system requirements needed to run the application you want to download. If your device specifications do not meet the required system requirements, then you may not be able to download the application.
These are some common ways to solve problems with the Google Play Store application. If you have questions, please write in the comments column. Hope it is useful. Thank You.